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Cookie Policy

Last updated: November 18, 2024

1. Introduction

This Cookie Policy explains how THFS and its subsidiary platforms (PaisaOnClick, CreditPe, Vridhi Money, BimaLok, and Accumo) use cookies and similar technologies to recognize you when you visit our websites and applications.

2. What Are Cookies

Cookies are small data files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide reporting information.

3. How We Use Cookies

Essential Cookies

Required for basic site functionality

Cookie Name Purpose
session_id Maintains your login session
csrf_token Prevents cross-site request forgery
auth_token Keeps you logged in

Functional Cookies

Enhance your experience and remember preferences

Cookie Name Purpose
language_pref Remembers your language preference
theme_choice Saves your dark/light mode preference
recent_products Tracks recently viewed products

Analytics Cookies

Help us understand how visitors use our site

Cookie Name Purpose
_ga Google Analytics tracking
hotjar_id User behavior analysis
mixpanel_token Usage pattern tracking

Marketing Cookies

Used for targeted advertising

Cookie Name Purpose
ads_id Personalized advertisement delivery
campaign_ref Marketing campaign tracking
affiliate_track Affiliate link tracking

4. Product-Specific Cookies

4.1 PaisaOnClick

  • Loan application progress tracking
  • Document upload session management
  • EMI calculator preferences

4.2 CreditPe

  • Business profile management
  • Document verification status
  • Loan offer tracking

4.3 Vridhi Money

  • Investment preferences
  • Portfolio tracking
  • Market data caching

4.4 BimaLok

  • Insurance quote comparisons
  • Policy document access
  • Claim tracking

4.5 Accumo

  • Tax filing progress
  • Compliance document status
  • Service request tracking

5. Managing Cookies

You can control and manage cookies in various ways:

  • Browser settings to refuse cookies
  • Delete cookies after each session
  • Accept only essential cookies
  • Use private browsing mode

6. Updates to This Policy

We may update this Cookie Policy from time to time. The updated version will be indicated by an updated "Last updated" date and the updated version will be effective as soon as it is accessible.

7. Contact Us

If you have questions about this Cookie Policy, please contact us:
Email: privacy@trustedhandsfintech.com
Phone: [Your Contact Number]