How can we help you?
Find answers to all your questions about THFS products and services
Getting Started
THFS (Trusted Hands Financial Services) is a comprehensive fintech platform offering digital lending, business credit, investment solutions, insurance, and tax services through our various products: PaisaOnClick, CreditPe, Vridhi Money, BimaLok, and Accumo.
Visit any of our platform websites or download our apps. Click on 'Sign Up', provide your basic details (email, phone, PAN), verify your contact information, and complete the KYC process. One THFS account gives you access to all our services.
Basic KYC requires PAN card and Aadhaar card. Additional documents may be needed based on the service: Income proof for loans, business documents for CreditPe, or investment declarations for Vridhi Money.
PaisaOnClick - Digital Lending
PaisaOnClick offers personal loans (₹10,000-5,00,000), salary advances, and emergency loans with flexible tenures from 3-24 months. Interest rates start from 12% per annum.
Basic eligibility: Age 21-58 years, minimum income ₹15,000/month, credit score above 650, and valid KYC documents. Employment status and income proof required.
Digital loans are typically approved within 2-4 hours, with disbursement in 24 hours after document verification. Track your application status in real-time through our app.
CreditPe - Business Solutions
CreditPe offers business loans (₹5L-5Cr), working capital loans, invoice financing, and merchant cash advances. Flexible terms tailored to business needs.
Minimum business vintage of 1 year, GST registration, annual turnover above ₹25L, and good banking history. Additional criteria may apply based on the credit product.
Upload your pending invoices, get instant financing up to 80% of invoice value. Flexible repayment terms aligned with your payment cycles. No collateral required.
Vridhi Money - Investments
Mutual funds, stocks, bonds, and structured investment products. Start investing with as low as ₹500. Access to 5000+ mutual funds and all listed stocks.
All investments are regulated by SEBI. Securities held in your own DEMAT account. Mutual funds held directly with RTAs. Bank-grade security for all transactions.
Platform fee: 0.5% p.a. for direct mutual funds. Stock trading: ₹20/order. Zero account opening charges. Additional charges as per regulatory guidelines.
BimaLok - Insurance
Term life, health, motor, property, and business insurance from leading insurers. Compare policies instantly and buy online. Customized coverage options available.
Log into BimaLok, go to 'Claims', select your policy, and follow the guided process. Upload required documents. Our dedicated claims team assists throughout the process.
Access your BimaLok dashboard, go to 'My Policies', select the policy, and download documents. All policies are stored digitally for easy access.
Accumo - Tax & Compliance
Income tax filing, GST compliance, TDS returns, company registration, and annual compliance services for businesses and individuals. Expert assistance available.
Log into Accumo, select 'Tax Filing', choose assessment year, and upload through our secure document uploader. Auto-data extraction available for faster processing.
View all upcoming deadlines in your Accumo dashboard. We send reminders for GST filing, TDS payments, and other compliance requirements.
Account & Security
Click 'Forgot Password', enter registered email, and follow the reset link sent to your email. For security, links expire in 30 minutes. Contact support if needed.
Yes, we use bank-grade security with 256-bit encryption, two-factor authentication, and regular security audits. All data stored in secure, encrypted servers.
Go to Account Settings > Security > Two-Factor Authentication. Choose between SMS or authenticator app. Recommended for enhanced account security.