Duties & Responsibilities:
- Make outbound calls to potential customers
- Share information about our products and services by following sales scripts
- Answering potential customer questions and follow-up call questions
- Strategic approach to retention & customer service
- Sell / Upsell products and place customer orders/requests in the system
- Closing sales and leading customer through the process
- Follow up with customer calls where necessary
- Answer incoming calls and respond to customer emails
- Identify problem statement & escalate issues to the Manager as appropriate
- Document call information according to standard operating procedures
- Perform customized targeted sales strategies
- Meet required targets for assigned leads / Database, active and inactive calls
- Manage Leads and Maintain a Healthy Conversion Rate
Required Skills:
- Good Communication skills
- A flair for sales with a go-getter attitude
- Ability to mould sales pitch according to the client behaviour & background
- Ability to withstand pressure & work in a fast-paced environment
Qualification: Any Degree
Working Knowledge in MS Word and MS Excel